Frequently Asked Questions

How do I watch virtually?

Register for your virtual ticket here and create your account on Brella by using the link in the Eventbrite email. On the day of the event, you will only need your Brella login.

On the day of the event:
1. Login to Brella
2. Navigate to the ‘Stream’ tab on the left hand side to view the live streams.
3. Choose between two stages using the dropdown menu.

How do I set up a Brella profile?

You can sign up for a Brella account here or follow the link sent along with your ticket.

I have a technical problem with Brella, what should I do?

Contact Brella here.

How do I network with virtual attendees?

Live Chats in Brella allow you to chat and set up meetings with other attendees.

During events on Brella, you can find Live Chats in the Schedule Sessions, Stream Tab, or Virtual Booths section.

The Live Chats are always located on the right side of the screen.

When creating a profile for Brella, you are prompted to select your interests. With Brella’s built-in AI matchmaking, attendees will be suggested to you for networking based on your shared interests.

Can I view the event content on-demand?

Once an event is over, you can find on-demand content and sessions from the Schedule tab within Brella. Find out more here.

You will have access to all sessions on-demand 3 weeks after the event or you can view all sessions via our YouTube channel here.

How to view the Agenda?

You can view our interactive agenda here. Or locate the Agenda tab within Brella.

How to move your Agenda into a personal calendar, such as Google?

To synchronise your Schedule, you need to bookmark sessions.

1. Login to Brella
2. Go to the Agenda page
3. Scroll down and click on ‘Calendar Sync’ at the bottom of the right side menu.

Find out how to sync different calendars here.

How can I ask the speaker questions?

When the event is ongoing, you will be able to use the live chat function, Slido, to submit your question directly to the stage host.

How do I set up a Virtual Meeting through Brella?

Virtual meetings can be scheduled before and during the event through Brella. Make sure you set up your networking availability first.

1. Go to ‘People’ on the navigation bar to the left
2. Explore ‘Your matches’ ‘All attendees’ and ‘Bookmark’ contacts
3. Click on ‘Chat/Suggest Meeting’
4. Click ‘Chat’ to introduce yourself
5. Select an available meeting slot on the right hand side and click ‘Suggest Meeting’
6. Your introduction and meeting request will appear in their inbox

Find out more here.

How do I know when a Suggested Meeting has been accepted?

You will be able to view the status of your message by navigating the inbox.

Click on the menu with two speech bubbles at the top of your navigation bar. Meeting Requests, Chat Requests and All Conversations will be clear in this inbox.

Find out more here.

How do I view meeting requests?

Click on the menu with two speech bubbles at the top of your navigation bar. Meeting Requests, Chat Requests and All Conversations will be clear in this inbox.

Find out more here.

How do I view what meetings I have?

You will see the pending or confirmed meeting in the Schedule section of Brella.

1. Go to ‘Schedule’ on the left hand-side navigation bar
2. View your meetings and how they work with the event’s agenda

You will have a clear overview of who you are meeting and when.

Find out more here.

How do I view Chat requests?

Click on the menu with two speech bubbles at the top of your navigation bar. Meeting Requests, Chat Requests and All Conversations will be clear in this inbox.

Find out more here.

How do I know when a Chat has been accepted?

You will be able to view the status of your message by navigating the inbox.

Click on the menu with two speech bubbles at the top of your navigation bar. Meeting Requests, Chat Requests and all conversations will be clear in this inbox.

Find out more here.